In ultima perioada au aparut pe piata foarte multe firme de cablu, cu oferte care mai de care mai promitatoare. Iata cum trebuie sa procedati, in situatia in care vreti sa renuntati la serviciile companiei la care sunteti abonati.
Daca ati primit o oferta mai buna sau pur si simplu nu mai sunteti multumit de serviciile firmei de televiziune prin cablu si vreti sa renuntati la ele, este suficient sa adresati o cerere scrisa operatorului economic (in cazul de fata, firmei de cablu la care sunteti abonati).
In cazul in care nu ati fost deconectat in perioada prevazuta in contract, puteti face o sesizare la Autoritatea Nationala pentru Protectia Consumatorilor, la telefon 021.20.11.999. Aceasta sesizare trebuie sa cuprinda o reclamatie scrisa, la care atasati o copie dupa contractul incheiat cu firma respectiva.
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