Institutia se poate sesiza din oficiu, dar modalitatea cea mai intalnita este cererea facuta de o persoana care se considera vatamata.
Cererea trebuie semnata de petitionar si depusa personal sau prin reprezentantul legal, iar ea trebuie sa contina urmatoarele elemente:
– datele de identificare ale persoanei lezate (nume, prenume, domiciliu);
– date despre vatamarile produse (drepturile si libertatile incalcate, fapte invocate, descrierea lor);
– autoritatea administrativa sau functionarul public in cauza;
– dovada intarzierii sau refuzului administratiei publice de a solutiona cererea potrivit legii, in termenul prevazut;
– mentiunea obligatorie daca cererea face obiectul unei cauze aflate pe rolul unei instante judecatoresti sau daca a format obiectul unei judecati;
– precizarea autoritatilor publice care au fost sesizate anterior;
– se anexeaza toate actelele ce pot sustine cererea.
Avocatul Poporului a infiintat un dispecerat (telefon 021.312.71.34) la care cetatenii pot suna zilnic, intre orele 10.00 si 14.00. In afara acestor ore, sesizarile sunt inregistrate de robot. De asemenea, cetatenii care doresc pot fi primiti in audienta de catre Avocatul Poporului si de adjunctii acestuia. Sediul institutiei Avocatul Poporului e in Bucuresti, str. Eugeniu Carada nr. 3, telefon: 021.312.49.32; 021.312.94.76.
Modalitati de lucru in solutionarea cererilor:
Anchete – Avocatul Poporului are dreptul sa faca anchete proprii, sa ceara autoritatilor administratiei publice orice informatii sau documente necesare anchetei, sa audieze si sa ia declaratii de la conducatorii autoritatilor administratiei publice si de la orice functionar care poate da informatiile necesare solutionarii cererii.
Recomandari – in exercitarea atributiilor sale, Avocatul Poporului emite recomandari care nu pot fi supuse nici controlului parlamentar, nici controlului judecatoresc. Prin recomandarile emise, Avocatul Poporului sesizeaza autoritatile administratiei publice asupra ilegalitatii actelor administrative sau a faptelor sesizate.
Rapoarte speciale – in cazul in care Avocatul Poporului constata, cu prilejul cercetarilor intreprinse, lacune in legislatie sau cazuri grave de coruptie ori de nerespectare a legilor tarii, va prezenta un raport, continand cele constatate, presedintilor celor doua Camere ale Parlamentului sau, dupa caz, primului-ministru.
Cand cererile nu se iau in considerare
• atunci cand cererea nu este de competenta Avocatului Poporului
• anonimele sau cele facute in numele altei persoane, fara acordul acesteia;
• cererile adresate mai tarziu de un an de la data la care aceste incalcari s-au produs ori de la data la care persoana in cauza a luat cunostinta de ele.
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